Terms and Conditions

Last Updated: October 29, 2025

1. Introduction

Welcome to FlightParking. These Terms and Conditions govern your use of our airport parking booking services and website. By making a reservation or using our services, you agree to be bound by these Terms and Conditions.

Please read these terms carefully before making a booking. If you do not agree with any part of these terms, please do not use our services.

2. Definitions

For the purposes of these Terms and Conditions:

  • "We," "Us," "Our" refers to FlightParking
  • "You," "Your" refers to the customer making the booking
  • "Services" refers to our airport parking services
  • "Facility" refers to our parking location(s)
  • "Vehicle" refers to the car, motorcycle, or other vehicle you park with us
  • "Booking" refers to your parking reservation

3. Booking and Reservations

3.1 Making a Booking

  • All bookings must be made through our website
  • You must provide accurate and complete information including your name, contact details, vehicle information, and travel dates
  • A booking is confirmed only when you receive a confirmation email from us
  • You must be at least 18 years old to make a booking

3.2 Booking Confirmation

  • Upon successful booking, you will receive a confirmation email with your booking reference number
  • Please bring your booking confirmation (printed or on mobile device) when dropping off your vehicle
  • We reserve the right to refuse service if you cannot provide valid booking confirmation

3.3 Vehicle Information

  • You must provide accurate vehicle details including make, model, and license plate number
  • Only the vehicle specified in your booking is covered by these terms
  • Any changes to vehicle details must be communicated to us at least 24 hours before check-in

4. Pricing and Payment

4.1 Pricing

  • All prices are displayed on our website at the time of booking
  • Prices are subject to change without notice
  • The price confirmed in your booking confirmation is the price you will pay

4.2 Payment Terms

  • Full payment is required at the time of booking (if applicable)
  • We accept major credit cards and other payment methods as displayed on our website
  • All payments are processed securely through our payment gateway

5. Check-In and Check-Out

5.1 Check-In Procedures

  • Please arrive during our operating hours as specified in your booking confirmation
  • You must present valid identification and your booking confirmation
  • Vehicle inspection will be conducted upon arrival
  • You are responsible for removing all valuables from your vehicle

5.2 Check-Out Procedures

  • Vehicles must be collected during our operating hours
  • Please provide at least 2 hours notice before collection if possible
  • Valid identification and booking confirmation must be presented
  • Any additional charges (if applicable) must be paid before vehicle release

5.3 Late Returns

  • If you return later than your booked check-out date/time, additional charges may apply
  • Please contact us as soon as possible if you need to extend your parking period

6. Cancellations and Modifications

6.1 Cancellation Policy

  • Cancellations must be made at least 24 hours before your scheduled check-in time
  • Cancellations made less than 24 hours before check-in may not be eligible for refund
  • To cancel, please contact us via email or phone with your booking reference number

6.2 Modifications

  • Changes to booking dates, times, or vehicle details must be made at least 24 hours in advance
  • Modifications are subject to availability
  • Price adjustments may apply if you extend your parking period

6.3 No-Shows

  • If you do not arrive for your booking without prior cancellation, no refund will be provided
  • We reserve the right to cancel your booking if you are more than 24 hours late without notice

7. Vehicle Security and Liability

7.1 Our Responsibility

  • We take reasonable precautions to ensure the security of your vehicle
  • Our facility is monitored, but we cannot guarantee absolute security
  • We are not responsible for theft, damage, or loss unless caused by our negligence

7.2 Your Responsibility

  • You are responsible for ensuring your vehicle is locked and secure
  • Remove all valuables from your vehicle
  • Ensure your vehicle is in roadworthy condition
  • Your vehicle must be legally registered and insured

7.3 Limitation of Liability

  • Our liability is limited to direct damages only
  • We are not liable for any indirect, consequential, or special damages
  • We are not responsible for items left in vehicles
  • Maximum liability shall not exceed the value of parking fees paid

7.4 Insurance

  • You must maintain valid insurance coverage for your vehicle
  • We recommend checking your insurance policy covers parking at third-party facilities

8. Prohibited Items and Activities

The following are strictly prohibited:

  • Storing illegal or hazardous materials in vehicles
  • Leaving weapons or contraband in vehicles
  • Parking vehicles that are not roadworthy or contain mechanical faults
  • Unauthorized access to the facility
  • Interference with our security systems or staff
  • Leaving animals in vehicles

9. Vehicle Condition

9.1 Pre-Existing Damage

  • We will note any visible damage during check-in
  • You should report any pre-existing damage to staff
  • We recommend taking photos of your vehicle before leaving it with us

9.2 Damage During Parking

  • Any damage occurring while in our care will be documented and reported to you
  • We will only accept responsibility for damage directly caused by our staff or operations
  • Claims must be made within 24 hours of vehicle collection

10. Flight Delays and Travel Changes

  • We understand that flight schedules can change
  • Please notify us as soon as possible if your return is delayed
  • We will make reasonable efforts to accommodate early or late collections
  • Additional charges may apply for extensions beyond your original booking

11. Data Protection and Privacy

  • We collect and process your personal data in accordance with applicable data protection laws
  • Your information is used solely for providing our services and communicating with you
  • We do not share your personal data with third parties without your consent
  • For full details, please see our Privacy Policy

12. Availability and Service Interruptions

12.1 Service Availability

  • We aim to provide continuous service but cannot guarantee uninterrupted availability
  • We reserve the right to close the facility for maintenance or emergencies
  • We will provide reasonable notice of planned closures

12.2 Force Majeure

  • We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control
  • This includes natural disasters, severe weather, strikes, or government actions

13. Right to Refuse Service

We reserve the right to refuse service or access to our facility if:

  • You provide false or misleading information
  • Your vehicle does not match the booking details
  • You violate these Terms and Conditions
  • Your behavior is threatening, abusive, or disruptive
  • We have reasonable grounds to believe illegal activity is involved

14. Intellectual Property

  • All content on our website including text, graphics, logos, and software is our property
  • You may not reproduce, distribute, or use our content without written permission
  • Our trademarks and branding may not be used without authorization

15. Governing Law and Disputes

15.1 Governing Law

  • These Terms and Conditions are governed by the laws of Spain
  • Any disputes shall be subject to the exclusive jurisdiction of the courts of Alicante, Spain

15.2 Dispute Resolution

  • We encourage you to contact us directly to resolve any issues
  • If a dispute cannot be resolved informally, it may be subject to mediation or arbitration
  • You retain the right to pursue legal remedies through the courts

16. Changes to Terms and Conditions

  • We reserve the right to modify these Terms and Conditions at any time
  • Changes will be effective immediately upon posting to our website
  • Continued use of our services after changes constitutes acceptance of the new terms
  • Bookings made before changes take effect will be governed by the terms in place at booking time

17. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and FlightParking regarding the use of our services and supersede any prior agreements or understandings.

19. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

20. Acceptance

By making a booking with FlightParking, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Thank you for choosing FlightParking. We look forward to serving you!